Version 42

What’s New?

Operations Platform

Unified Inbox

Whatsapp templates - The chatbot now sends messages with button options, replacing the old numbered lists.
Chatbot now identifies booking IDs even within sentences.

Services

For altered bookings, paid early check-ins are shifted to the new date if possible. Alerts are displayed otherwise.
For altered bookings, paid late check-outs are adjusted to the new date when feasible. Alerts will pop up if not possible.

Journeys

Guests now receive notifications for both approval and denial of free late check-out requests.
Guests are also informed when their free early check-in requests are approved.
Guests now receive notifications

Scalability

Enabling an unlimited number of accounts per user.

Website

Online Check-In - The “Set Arrival Time” option is concealed if check-in is within 24 hours. An advisory note is displayed instead.
Digital Keys - Add translations to missing texts shown in the link.

Guidebooks

Categories are automatically selected upon local tip creation by users.
Hidden inactive elements during guidebook creation or editing.

Bug Fixes

Operations Platform

Fixed the dysfunctional link in the report when the task pertains to cleaning.

Pricing Tool

Resolved the issue where the BI system didn’t update the early check-in or late check-out prices for booked/blocked nights.

Multi-Calendar

Addressed the issue with multiple property blocking functionality.
Corrected the timing error for blocks with auto-release.
Fixed the display error showing reservations a day early on mobile for users in different time zones.

Journeys

Resolved instances where certain journey messages weren’t re-scheduled upon alteration of a booking.

Cleaning Tool

Cleaning costs settings now reflect the correct currency based on city.

Unified Inbox

Chatbot no longer responds with “undefined” when users end their messages with a period sign.
Information is now appropriately logged in the unified inbox dashboard when the chatbot transfers conversations to live agents.

Booking

Mended the check-in readiness status display issue on mobile.
Resolved the issue where the estimated departure time remained unconfirmed when it matched the default property time.

Rules Management

Fixed crashes encountered while creating or updating rules.

Invoices

Dubai invoices now correctly display the UAE Dirham, instead of Euros.

In-Stay Review

Addressed occasional crashes on the in-stay review page.

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