P1.12 Nov 19, 2024

Version P1.12

Released: Nov 19, 2024

Version P1.12 - New Guest Services

Guest Services:

Extend Your Stay — new self-service feature for guests to extend their stay directly.
Transportation Services — guests can now order check-in or check-out driver services.
Cleaning Service — self-service option added for guests to schedule in-stay cleanings.
Service Tiles — dedicated tiles for Transportation, Cleaning, and Extension services, promoting relevant services when available.

Hotels Support:

Hotel Directory Page — displays guest information including dining schedules, WiFi details, and general information sourced from SIBO.

Operations Platform:

Task Organizer View — new view to streamline task assignments and scheduling for city employees.
Mobile Task Visuals — clear visual distinctions for tasks scheduled on different dates, enabling cleaners and users to navigate daily tasks easily.
Task Notification Control — email notifications on task assignments/re-assignments will now only trigger if the task occurs the same day.
Postponed Tasks — postponed reason will be removed when a task is rescheduled.
Duplicate Report Prevention — existing open reports are now displayed to reduce duplicate report submissions.

Digital Keys:

Salto Lock Admin Code Regeneration — added functionality to regenerate admin codes for digital Salto locks in hotels.

Bookings Management:

Direct Links for Additional Services — direct links to new guest services are now accessible in booking details for seamless ordering on the website and app.

Content Management System:

Hotel Directory Page — new page enabling users to add and view hotel inventory data, helping teams manage property details efficiently.

Communication with Guests:

Unified Inbox — City and Sales agents can now reassign conversations back to their group (and not just back to the communication center as before).

Enhancement (Website) — Tranzila payment form transformed to hosted fields for a consistent look on the new website.
Fixed (Airbnb) — resolved blocked calendar issues for specific building properties on Airbnb.
Fixed (Digital Keys) — fixed partial keypad image visibility for the guest view.
Fixed (Journeys) — fixed sporadic stops in journey emails sent to guests.
Fixed (Inventory Management) — ensured automatic copying of unit-level information when creating associated properties.
Fixed (Integrations) — resolved errors in Intercom integration when bookings are created or updated.
Fixed (App) — addressed issue of duplicate messages and incorrect order in the app chat.
Fixed (App) — added missing push notification icon for Android devices.
Fixed (App) — adjusted text size and capitalization for navigation bar text.
Fixed (App) — resolved navigation issue from destination pages to neighborhood pages.
Fixed (Airbnb) — fixed issue with Airbnb guests not receiving OCI verification codes when booking certain apartments.