Version 45B
What’s New?
Chatbot
- New - Pre Check-in Interaction
- Engage guests with a prompt to complete their Online-Check-In, providing a seamless link to do so.
- Post completion, the conversation will transition to a live agent for further assistance.
- New - Check-in Day Interaction
- Reminder for guests to complete their Online-Check-In, with a direct link.
- Upon completion, ascertain if guests have accessed the apartment, update their status to checked-in, and transition to the in-stay interaction menu.
- In case the guest haven’t accessed the apartment, present enter the apartment chatbot.
- Bugfix - Rectified an issue where certain chatbot messages were erroneously logged as system messages.
OPS Platform
- New - Report Subscription - Subscribe and manage subscriptions to reports, ensuring real-time updates via email on new report creation, comments, and status changes.
- New - Upload videos to new or existing reports, enriching the information shared.
- New - Integrated date selection with apartment availability, when creating a maintenance task.
- New - Integrated visual workload indicators next to assignees for better task allocation, when creating a maintenance task.
- Improvement - Direct navigation to task details from a report’s task link, streamlining the process.
- Improvement - Limiting the purchase time of Paid Late Check-Out service until 2PM a day before the check-out (customization per city will be added later)
Booking Details
- New - View reservations directly on the multi-calendar page by clicking on the dates.
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Improvement - Early availability of the Digital Keys link button for B2B reservations, enhancing accessibility.
Please note that the PIN-codes will remain with the same creation time logic. However, you will be able to provide the link to the Agency from the moment of the booking creation.
Multi-Calendar
- Improvement - Distinct color differentiation for paid early check-in and late check-out blocks.
- Bugfix - Resolved an issue ensuring accurate availability display when navigating through different months.
Channels Connectivity
- Compliance - Deprecated fields have been removed in the property inventory updates towards Rentals United, ensuring uninterrupted integration.